Experience Matters

Sincera’s consultants have been working with Microsoft Dynamics CRM since it was in beta, back in 2002. Our clients include small businesses with only a handful of employees, and large corporations valued at over $1 billion (USD). Sincera has a depth of experience in understanding both sales processes, and how to develop complex workflows into Dynamics CRM.

Sincera Solutions is a joy to work with. The consultants are very capable and provide exceptional personalized service.”
– Christopher, Regency Properties

Product Overview

You can perform and automate many business tasks with Microsoft Dynamics CRM, including:

• Keep and use all your customer information from one place.
• Schedule and track activities, and send e-mail messages.
• Analyze data using charts and dashboards.
• Generate reports.
• Manage marketing lists.
• Track advertising and marketing campaigns.
• Analyze customer responses to your sales and marketing initiatives.
• Keep detailed notes and an activity history for each business record.
• Run Microsoft Dynamics CRM from within Microsoft Office Outlook.

Sales Force Automation

Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.

Customer Service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.

Marketing

Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.